Mobile Access to Your Customer Data is Critical for Business Success
July 4th, 2009 by admin
Real-time mobile access to your teams schedule is critical in today's competitive environment. Scheduling and providing remote data access for field technicians and sales reps are challenging for all service organizations. Many organizations rely on out-of-date software, paper-based and telephone-based processes to link field technicians and sales reps with the office. Traditionally, field technicians and sales reps have been required to physically visit an office or call the office to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the customer location, field resources often did not have ready access to the information required to complete the sales or service call on the first visit. In addition, once a sales or service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and decreased customer satisfaction.
Bella Field Service Software web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity. See immediate results to your business. Scheduling with Bella Field Service Software is quick and easy: Easily view schedules for all resources from any computer, laptop, or PDA. Schedule and update schedules with just one click. Perform quick and easy updates by dragging and dropping appointments. Automate email and text messages to alert field resources. View the scheduling calendar by customizable color codes.
About Bella Solutions: Bella provides web based Service Software or SaaS (Software as a Service) for Field Service companies such as Cleaning Services, IT Services, Contractors, HVAC, and many more. Essentially, the software can be utilized in any industry that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Request Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet.
For additional information visit Bella Field Service Software
